How
do
I
close
my
Remara
account?
At Remara, we believe in giving users complete control over their accounts.
If you decide to close your Remara account, we’re here to make the process straightforward and transparent.
Before You Close Your Account
Before closing your Remara account, please ensure:
- You have no pending transactions or active investments tied to your account.
- All outstanding distributions or dividends have been processed.
- Any required tax or compliance documentation has been downloaded and saved for your records.
Steps to Close Your Account
To request the closure of your Remara account, follow these steps:
1. Log into the App:
- Open the Remara app on your device.
- Navigate to the Settings menu.
2. Select Delete Account from the options provided.
3. Complete the Verification Process:
- Follow the on-screen instructions to confirm your request. This step helps us ensure the security of your account and your data.
4. Provide a Reason (Optional):
- You may be asked to share the reason for closing your account. This feedback is optional but helps us improve our services.
5. Confirm Your Request:
- After verification, confirm your request to delete your account. Your account will be marked for deletion.
What Happens After You Submit a Request?
- Once your request is submitted, we’ll begin the deletion process. This usually takes up to 30 days to ensure all legal and financial obligations are met.
- After 30 days, all personal data associated with your account will be permanently deleted, except for data we are required to retain for legal, regulatory, or compliance purposes.
